SHIPPING

To initiate a return, please email business@sinesiakarol.com. We require a receipt or proof of purchase with the return.

All returned merchandise must be sent to:

Sinesia Karol Attn: RETURNS (Order No. ___) 135 Spring Street Newport, Rhode Island 02840 401-847-1087

For items manufactured by third parties and resold by us, please do not send the item back to the manufacturer.

You are responsible for paying all shipping costs for the returned item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund amount. We recommend using a trackable shipping service or purchasing shipping insurance for valuable items.

Depending on where you live, the time it takes for an exchanged product to reach you may vary.